PRIVACY POLICY

Policy summary

Personal Data collected for the following purposes and using the following services:

  • Advertising

    • Facebook Lookalike Audience
    • Personal Data: Cookies; Usage Data
  • Analytics

    • Google Analytics and Facebook Ads conversion tracking (Facebook pixel)
    • Personal Data: Cookies; Usage Data
  • Managing contacts and sending messages

    • Firepush: Text Message and SMS Marketing
    • Personal Data: phone number
  • Platform services and hosting

    • Shopify
    • Personal Data: various types of Data as specified in the privacy policy of the service
  • Remarketing and behavioral targeting

    • Facebook Remarketing
    • Personal Data: Cookies; Usage Data
    • Facebook Custom Audience
    • Personal Data: Cookies; email address
  • Traffic optimization and distribution

    • Cloudflare
    • Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Contact information

  • Owner and Data Controller
  • FULL SEND FITNESS LLC
  • Owner contact email: info@fullsendsupps.com

Full policy

Owner and Data Controller

FULL SEND FITNESS LLC

Owner contact email: info@fullsendsupps.com

Types of Data collected

Among the types of Personal Data that FULLSENDSUPPS.com collects, by itself or through third parties, there are: Cookies; Usage Data; email address; phone number.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using FULLSENDSUPPS.com.
Unless specified otherwise, all Data requested by FULLSENDSUPPS.com is mandatory and failure to provide this Data may make it impossible for FULLSENDSUPPS.com to provide its services. In cases where FULLSENDSUPPS.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by FULLSENDSUPPS.com or by the owners of third-party services used by FULLSENDSUPPS.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through FULLSENDSUPPS.com and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of FULLSENDSUPPS.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Traffic optimization and distribution, Analytics, Platform services and hosting, Remarketing and behavioral targeting, Advertising and Managing contacts and sending messages.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on FULLSENDSUPPS.com, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies or other Identifiers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside FULLSENDSUPPS.com. For more information, please check the privacy policies of the relevant services.
    In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Lookalike Audience (Facebook, Inc.)

    • Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of FULLSENDSUPPS.com or engagement with relevant content across the Facebook apps and services.
      On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

      Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

      Personal Data processed: Cookies; Usage Data.

      Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    • Analytics

      The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

      Google Analytics (Google LLC)

      Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of FULLSENDSUPPS.com, to prepare reports on its activities and share them with other Google services.
      Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

      Personal Data processed: Cookies; Usage Data.

      Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

      Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

      Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on FULLSENDSUPPS.com. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

      Personal Data processed: Cookies; Usage Data.

      Place of processing: United States – Privacy Policy. Privacy Shield participant.

    • Managing contacts and sending messages

      This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
      These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

      Firepush SMS 

      Firepush Text Message and SMS Marketing is a phone number management and message sending service provided by Firepush.

      Personal Data processed: phone number.

      Place of processing: United States. Privacy Shield participant.

      By providing my number and/or email, I electronically agree, that Firepush on behalf of Full Send Fitness LLC may use automated means to send recurring mobile messages/emails. Additional mobile messages/emails may be sent periodically based on your interactions with us. Not more than 5 SMS messages or emails per week. MSG & data rates may apply. Reply STOP to unsubscribe. Text HELP for help. Alternatively, click the unsubscribe URL provided to unsubscribe.

  • For more info view our SMS mobile messaging marketing program privacy policy: https://help.getfirepush.com/en/articles/3103851-sms-mobile-messaging-marketing-program-privacy-policy

  • Platform services and hosting

    These services have the purpose of hosting and running key components of FULLSENDSUPPS.com, therefore allowing the provision of FULLSENDSUPPS.com from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
    Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Shopify (Shopify Inc.)

    Shopify is a platform provided by Shopify Inc. that allows the Owner to build, run and host an e-commerce website.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: Canada – Privacy Policy. Privacy Shield participant.

  • Remarketing and behavioral targeting

    This type of service allows FULLSENDSUPPS.com and its partners to inform, optimize and serve advertising based on past use of FULLSENDSUPPS.com by the User.
    This activity is facilitated by tracking Usage Data and by using Cookies and other Identifiers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of FULLSENDSUPPS.com with the Facebook advertising network.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of FULLSENDSUPPS.com with the Facebook advertising network.

    Users can opt out of Facebook's use of cookies for ads personalization by visiting this opt-out page.

    Personal Data processed: Cookies; email address.

    Place of processing: United States – Privacy PolicyOpt Out. Privacy Shield participant.

  • Traffic optimization and distribution

    This type of service allows FULLSENDSUPPS.com to distribute their content using servers located across different countries and to optimize their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between FULLSENDSUPPS.com and the User's browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

    Cloudflare (Cloudflare Inc.)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic through FULLSENDSUPPS.com, i.e., communication between FULLSENDSUPPS.com and the User's browser, while also allowing analytical data from FULLSENDSUPPS.com to be collected.

    Personal Data processed: Cookies; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
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Details about the right to object to processing

 

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.